Terms & Conditions
Last updated: July 29, 2025
Welcome to Kov Rei. In these terms, “we”, “us”, and “our” refer to Kov Rei (operated by Taiyuan Ningjiangqiang Technology Co., Ltd.). We operate this online store and provide related services (the “Services”) to you. The Services are hosted on Shopify.
These Terms of Service (“Terms”) govern your use of the Services. Please read them carefully. By visiting or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use our Services.
1. Account and Eligibility
By using our Services, you confirm that you are at least the age of majority in your place of residence, and you consent to any minor dependents using the Services under your supervision.
When you create an account or make a purchase, you must provide accurate, current, and complete information (e.g., email, billing, shipping). You are responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer or sell your account to anyone else.
2. Products and Descriptions
We try to display our products accurately, but the actual colors and appearance may vary depending on your device and its settings. We do not guarantee that the quality or appearance of any product will meet your expectations or match the images shown.
Product descriptions may change at any time without notice. We reserve the right to discontinue any product or limit quantities offered to any person or region.
3. Orders
When you place an order, you make an offer to purchase. We may accept or decline your order for any reason. Your order is accepted only when we send you a confirmation email. Payment must be received and processed before acceptance. Please review your order carefully before submitting; cancellations may not be possible after acceptance. If we decline or cancel an order, we will try to notify you using the contact information you provided.
All purchases are for personal or household use only, not for resale or export. Returns and exchanges are governed by our separate Refund Policy.
4. Prices and Billing
Prices, discounts, and promotions may change without notice. The price in effect at the time you place your order will be shown in your order confirmation email. Unless stated otherwise, posted prices do not include taxes, shipping, handling, customs, or import fees.
You agree to provide current, complete, and accurate purchase and account information. You represent that you are authorized to use the payment method you provide and that you will pay all charges incurred, including shipping and applicable taxes.
5. Shipping and Delivery
We are not liable for shipping or delivery delays. Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Once a product is transferred to the carrier, title and risk of loss pass to you.
6. Intellectual Property
All content on our Services – including trademarks, text, images, graphics, videos, audio, and their arrangement – is owned by Kov Rei, its affiliates, or licensors, and is protected by intellectual property laws.
You may use the Services only for personal, non‑commercial purposes. You may not reproduce, distribute, modify, display, or create derivative works of any material without our prior written consent. Kov Rei names, logos, and slogans are our trademarks. Shopify’s trademarks belong to Shopify. Other trademarks belong to their respective owners. Unauthorized use may violate intellectual property laws.
7. Third‑Party Tools and Links
We may provide access to third‑party tools or links to third‑party websites. We do not monitor, control, or endorse them. You use such tools and links at your own risk, and you should review the third party’s terms and policies. We are not liable for any harm or damages arising from your use of third‑party tools or websites.
8. Relationship with Shopify
Our Services are powered by Shopify. However, all sales and transactions in our store are directly between you and Kov Rei. Shopify is not responsible for any aspect of those transactions, including any injury, damage, or loss resulting from purchased products. You release Shopify and its affiliates from all claims related to your purchases from Kov Rei.
9. Privacy
Our collection and use of your personal information is governed by our Privacy Policy (available on our website). Because our Services are hosted by Shopify, Shopify also collects and processes personal information as described in Shopify’s Privacy Policy (available on Shopify’s website). By using our Services, you acknowledge that you have read both privacy policies.
10. Feedback
If you submit ideas, suggestions, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty‑free license to use, modify, publish, and distribute that Feedback for any purpose, including commercial use. You represent that you own or have the rights to the Feedback, and that it does not violate any third‑party rights or contain malicious code. We are not obligated to keep Feedback confidential or to pay you for it.
We may, but are not required to, monitor or remove Feedback that we find unlawful, offensive, or otherwise objectionable.
11. Errors and Inaccuracies
Occasionally our Services may contain typographical errors, inaccuracies, or omissions (e.g., in product descriptions, pricing, or availability). We reserve the right to correct any such errors and to update information or cancel orders without prior notice (including after you have submitted your order).
12. Prohibited Uses
You may use the Services only for lawful purposes. You may not:
- Use the Services for any unlawful or malicious activity
- Violate any laws or regulations
- Infringe our intellectual property or that of others
- Harass, abuse, or harm any person
- Transmit false or misleading information
- Send spam, viruses, or other malicious code
- Impersonate another person or entity
- Collect or track others’ personal information without permission
- Interfere with the security or functionality of the Services
We may suspend or terminate your account at any time without notice if you violate these Terms.
13. Termination
We may terminate your access to the Services at any time without notice. You will remain liable for all amounts due up to the date of termination. The following sections survive termination: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and any other provisions that by their nature should continue.
14. Disclaimer of Warranties
The Services and all products offered are provided “as is” and “as available” without any express or implied warranties, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non‑infringement. We do not guarantee that your use will be uninterrupted, timely, secure, or error‑free. Some jurisdictions do not allow certain disclaimers; in those jurisdictions, these disclaimers may not apply to you.
15. Limitation of Liability
To the fullest extent permitted by law, Kov Rei, our partners, employees, affiliates, and Shopify shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Services or any products purchased through the Services, including lost profits, lost data, or replacement costs, even if advised of the possibility. This limitation applies regardless of the legal theory (contract, tort, negligence, etc.).
16. Indemnification
You agree to indemnify and hold harmless Kov Rei, Shopify, and our respective affiliates, employees, and agents from any claims, damages, or losses (including reasonable attorneys’ fees) arising from your breach of these Terms, your violation of any law, or your use of the Services.
17. General Provisions
- Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
- Waiver: Our failure to enforce any right or provision does not waive that right.
- Entire Agreement: These Terms, together with any policies referenced herein, constitute the entire agreement between you and us.
- Assignment: You may not assign these Terms without our written consent. We may assign them without notice to you.
- Governing Law: These Terms are governed by the laws of the jurisdiction where Kov Rei is headquartered (Shanxi, China). You and we consent to venue in the courts of that jurisdiction.
- Headings: Headings are for convenience only and do not affect interpretation.
18. Changes to These Terms
We may update these Terms from time to time by posting the new version on our website. It is your responsibility to check for changes. Your continued use of the Services after any changes constitutes acceptance of the updated Terms.
19. Contact Information
Questions about the Terms of Service should be sent to us at info@kovrei.com.
Our contact information is posted below:
Trading Name: Taiyuan Ningjiangqiang Technology Co., Ltd.
Business Registration Number: 91140106MA0M4FXA1D
Business Address: Room 315, Shengshi Building, No. 632 Jianshe South Road, Qiaodong Subdistrict, Yingze District, Taiyuan City, Shanxi Province, China
Postal Code: 030000
Customer Service: info@kovrei.com
Buiness Phone Number: +86 13352930732
Service Hours:
- Monday - Friday: 9:00 AM - 5:00 PM
- Saturday - Sunday: 10:00 AM - 4:00 PM
Eastern Standard Time (EST)
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